Al Switzler is a New York Times bestselling author, keynote speaker, and leading social scientist for organizational change. For thirty years, Al has delivered engaging keynotes for an impressive list of clientele including AT&T, Xerox, IBM, and Sprint.
by Kerry Patterson, Joseph Grenny, Ron McMillan andAl Switzler • September 9, 2011 • Self-Help
The New York Times and Washington Post bestseller that changed the way millions communicate
“[Crucial Conversations] d...
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