Jay Baer is a marketing and customer service expert, and the New York Times best-selling author of six books.
He is President of the global consulting firm Convince & Convert, and has advised some of the most iconic organizations in the world, including Nike, Allstate, The United Nations, Oracle, and 35 of the FORTUNE 500.
A 7th generation entrepreneur, Jay is also an inductee into the CPAE Professional Speakers Hall of Fame.
He's an avid tequila collector and a certified barbecue judge, and recommends you enjoy both while reading his latest book, Talk Triggers.
by Jay Baer • March 1, 2016 • Business & Money
Haters are not your problem. . . .
Ignoring them is.
Eighty percent of companies say they deliver out¬standing customer se...
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